Customer reviews & ratings (197)
Overall Rating
4.8 of 5
4.8Stars Good
Open Ratings Snapshot
Rating Breakdown 197 reviews
5 stars
163
4 stars
26
3 stars
5
2 stars
2
1 star
1
96%would recommend to a friend (177 of 185)
Customer reviews & ratings (197)
Product summary
Overall Rating
4.8 of 5
4.8Stars Good
Open Ratings Snapshot
Rating Breakdown 197 reviews
5 stars
163
4 stars
26
3 stars
5
2 stars
2
1 star
1
96%would recommend to a friend (177 of 185)
Sort by Individual reviews
Written by a customer while visiting samsung.com
22 January 2021
Great TV!
By
Overall Rating
5 of 5
5Stars Excellent
Recommend to a friend? Yes
" This TV has amazed. The 5K quality is outstanding. I’m really in love with it :) "
Written by a customer while visiting samsung.com
18 January 2021
Poor Reliability
By
Overall Rating
1 of 5
1Star Poor
" The TV initially operated very favourably as my research gave me to expect, but shortly after the second month of purchase, the TV developed a sporadic fault of suddenly losing the picture, which soon became permanent.
My major disappointment was compounded that had the fault developed within the first 30 days, I could have exchanged the TV for a new replacement. As it occurred after this, it appears I have to go for a repair.
Hopefully for others that have puchased, or are considering purchasing the TV; I have just been unlucky, but I feel it is appropriate to highlight the issue I've experienced in case there is a common fault with the TV.
My 'neutral' rating on Value is because the price has now been significantly reduced compared to what I paid.
In conclusion, rather than a new TV, I have 'paid over the odds' for what now will be a refurbished TV!!
My advice to any prospective purchaser, would be (1) to try to check whether any price reductions are likely in the near future and (2) try to agree a longer period than 30 days for exchange of the product if a fault does occur; before buying. "
Written by a customer while visiting samsung.com
4 January 2021
Only supports 4:2:0 colour
By
Overall Rating
3 of 5
3Stars Average
Recommend to a friend? No
" Very hard to setup in PC mode. Still buggy. Only supports 4:2:0 downscaling which makes text noticeably worse in 8k. Still no support for DSC. My advice spend £300 more and get the q800t. "
Written by a customer while visiting samsung.com
30 December 2020
Superb tv
By
Overall Rating
5 of 5
5Stars Excellent
" Loving it so far - pity there is no 8k content for years but looking forward to the future "
Written by a customer while visiting samsung.com
26 December 2020
Great tv
By
Overall Rating
4 of 5
4Stars Good
Recommend to a friend? Yes
" Great tv brilliant picture and amazing features along with sound "
  • 2021-04-11 T13:07:49.463-05:00
  • bvseo_pps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_197, tr_197
  • loc_en_US, sid_7894044, prod, sort_default
Page1 2 3 4 5 ... 11 next>>